National Professional Certification In Customer Service
National Professional Certifications in Sales
|Taught by National Retail Federation (NRF) trained instructors, the National Professional Certification in Customer
Service is an industry-driven and endorsed credential that help employers distinguish and recognize qualified customer service
professionals and help define career advancement opportunities for candidates. By earning the professional certification in
customer service candidates can demonstrate their knowledge and skills in work areas that employers value and exhibit commitment
to professional growth.|
by National Retail Federation (NRF) trained instructors, the certification was designed to capture the core sales duties
for a broad range of entry-level through first-line supervisory positions across the sales and service industries. It is appropriate
for anyone interested in obtaining a job or pursuing a career in retail and other sales-focused industries.|
train with Business Leaders of Tomorrow using course work from the National Retail Federation Foundation?
As the world's largest retail trade association and the voice of retail worldwide, the National
Retail Federation's global membership includes retailers of all sizes, formats and channels of distribution as well as
chain restaurants and industry partners from the U.S. and more than 45 countries abroad.
In the U.S.,
NRF represents the breadth and diversity of an industry with more than 1.6 million American companies that employ
nearly 25 million workers and generated 2009 sales of $2.3 trillion.
Under NRF's retail umbrella,
sit 4 association groups including: the Association for Retail Technology Standards, the National Council of Chain Restaurants,
the Retail Advertising and Marketing Association and Shop.org.
In addition to the divisions, NRF has a research
and education arm as well as a monthly magazine. The NRF Foundation (NRFF) is a non-profit 501(c)3 foundation that conducts
industry research, develops education and workforce development programs, and promotes retailing as a career destination.
STORES MAGAZINE is the monthly magazine of the National Retail Federation, covering issues of importance to today’s
senior retail professional.